Scott serves as Chief Operating Officer for Manna Inc; where he leads Strategy, Operations, Board Governance, and Compliance for their single and multi-family development, property and facilities management, homebuyer education and sales, strategic partnerships, and fund management verticals for the Washington DC, Maryland, and Northern Virginia markets. Most recently, Scott served as Vice President with US Bank’s National Strategic Markets and Affordable Lending Team; where he led the East Division’s retail business development and OCC risk regulation and compliance strategy focused on accelerating wealth building outcomes for First Time Home Buyers, Low and Moderate Income, and Multi-Cultural consumer segments by expanding access to homeownership for an 11 Region market. Prior to joining US Bank, Scott was a Senior Community Development Manager for HSBC’s Retail Banking and Wealth Management (RBWM) Team; where he managed an all-vertical lending, investment, and service strategy that delivered an OUTSTANDING CRA rating for 32 retail branches in the Pennsylvania, Delaware, Maryland, Washington DC, Northern Virginia, and South Florida markets. Prior to joining HSBC, Scott was a network consultant with the Gerson Lehrman Group (GLG); where he hosted global learning-based engagements focused on full-cycle Net Promoter Score (NPS) implementation. This involved advising domestic and international clients on defining measurement criterion, survey instrument development, internal service level agreements to drive CSAT performance, and challenges to successful NPS program implementation. In addition, Scott has held Regional Program Executive positions with JP Morgan Chase Bank, First Horizon Bank, AIG United Guaranty, and the City of Baltimore; which collectively required the integration of affordable lending, small business development, credit risk management, project management, relationship management, and customer experience strategies that consistently exce